Upvote
Downvote
Sea Logistics Customer Care Specialist
Share Job
- Suggest Revision
- Here at Kuehne+Nagel, our Minneapolis/St Paul Apt site is looking for a new Customer Care Specialist to join our Sea Logistics team.
- Reporting to the Area Sea Logistics Customer Care Manager you will support external & internal Customers, by providing helpful information, solutions, answering questions and responding timely and effectively, to the Customer's requests & concerns.
- They are the Customer advocate towards the US Operational Care Center and overseas Customer Care Locations to help ensure that Customers are satisfied with the Products & Services provided and their Customer Promise is fulfilled.
- Qualification of Customer inquiries, provide KN quotations and updates, set final selling price with individual adjustments within the given price band and in-line with the national leeway in decision-making (front-line Empowerment)
- Inclusion and transfer of customer requirements into Kuehne+Nagel systems (Business & Customer profile)
Active Job
Updated TodaySimilar Job
Relevance
Active