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SAP Sales And Service Cloud Manager
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$137,700 - $229,500 a year
Full-time
- Position Summary SAP Sales and Service Cloud Manager As a Functional Manager at Deloitte Digital, get ready to tackle numerous mission-critical company directives.
- Your Role and Responsibilities will include: The SAP CX Sales & Service Consultant is responsible for delivering the required CRM functionality within an SAP Sales Cloud and SAP Service Cloud environment (aka Cloud for Customer, C4C) to meet the client’s requirements.
- Professionals in this position should have deep CRM process and configuration expertise in SAP CX across all areas of the CRM portfolio including Lead & Opportunity Management, Territory Management, Quote & Order Management, Service Tickets, Call Center, and integration to SAP ERP/ Commerce/Emarsys/CDP/CDC/CPQ/FSM/Qualtrics/BTP. Experience in SAP FSM, SAP CPQ, Emarsys, BTP is a plus.
- Advise on capabilities and solutions of the SAP CX/CRM portfolio for sales automation and customer service processes, and implementation roadmaps.
- The team Advertising, Marketing & Commerce Deloitte Digital is Deloitte’s consulting and global professional services business, with market leading capabilities in business and technology transformation.
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