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Sales Teammate, PT

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Under Armour, IncPhoenix, AZ
Full-time
  • Under Armour has one mission: to make you better.
  • We have a commitment to innovation that lies at the heart of everything we do, not just for our athletes but also for our teammates.
  • As a global organization, our teams around the world push boundaries and think beyond what is expected.
  • Together our teammates are unified by our values and are grounded in our vision to inspire you with performance solutions you never knew you needed but can’t imagine living without.
  • Position Summary The Sales Teammate is responsible for generating sales by providing the customer with an exceptional shopping experience.
  • The Sales Teammate maximizes sales by delivering efficient, friendly and knowledgeable service and ensuring the store is neat, clean and well-presented at all times.
  • The Sales Teammate is expected to model Under Armour’s Core Competencies and I WILL behaviors in all actions and interactions in order to maintain a positive Teammate and Athlete experience.
  • Essential Duties & Responsibilities Consistently demonstrate the Under Armour selling standards in order to deliver a positive customer experience and achieve daily sales goals.
  • Leverage company tools and technology to confidently provide the customer with product knowledge which will enhance customer engagement and maximize sales.
  • Consistently provide support to fellow employees through sharing of knowledge, helping to complete tasks and/or assisting in customer interactions.
  • Outfit the customer by suggesting key looks and incorporating latest trends and current promotions based on the customer’s individual style.
  • Promote awareness and growth of the Under Armour by introducing customers to additional brand channels.
  • Perform register sales transactions quickly and accurately in accordance with established cash control procedures and customer service guidelines.
  • Ensure return merchandise is restocked to the correct product location on the sales floor; all damaged and defective merchandise is properly labeled and placed in appropriate area at the end of each shift.
  • Maintain company brand standards of neat, clean and organized sales floor, cash wrap, fitting room and stockroom to ensure the store environment is safe and presentable for employees and customers.
  • Execute efficient and effective handling of all merchandise from shipment processing, floorsets, markdown optimization and replenishment systems while maintaining backroom standards.
  • Proactively resolve customer concerns in a manner consistent with company policy, and with customer satisfaction in mind; partner with store leadership team on elevated customer issues.
  • Understand and adhere to all company policy and procedures.
  • Qualifications (Knowledge, Skills & Abilities) Strong verbal and written communication skills specifically with customers, sales leadership team and associates.
  • Demonstrated collaborative skills and ability to work well within a team.
  • Ability to receive feedback and take action when appropriate.
  • Able to stand and move about for extended periods of time with only short rest breaks; reach, bend, stoop, etc.
  • to handle products.
  • Available to work a flexible schedule to include evenings, weekends and holidays.
  • Ability to handle multiple tasks while working in a fastâ€paced and deadlineâ€oriented environment.
  • Ability to perform all Essential Job Functions.
  • Proficient with technology.
  • Education And / Or Experience Previous retail experience preferred.
  • Under Armour believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
  • Learn more about Under Armour’s COVID-19 response and Teammate vaccination policies here.

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