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Sales Associate

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7 - ElevenBonita Springs, FL
Full-time
  • New Hire Sign-On Incentive*
  • Employee Fuel Discount
  • - 15 off per gallon with rewards program offered at 7-Eleven fuel stations now through 8/15/2022
  • Refer your friends & get paid!
  • The Sales Associate is a key employee whose actions have a direct effect on the store quality for our guests, in addition to ensuring profitability of our stores.
  • This position is responsible for providing prompt, efficient, effective, safe and courteous quality services to the guest.
  • Cultivate a G-U-E-S-T in Mind Culture.
  • Focus on the wildly important.
  • Be committed to the guest.
  • Provides prompt, courteous customer service by discovering guest’s needs.
  • Rings up all sales on cash register, or point-of-sale equipment properly and accurately.
  • Using suggestive selling techniques.
  • Maintains ethical integrity, and honesty while handling money, checks, and other types of payment received for products sold.
  • Follows policies and procedures established to prevent loss or cash and merchandise due to actions by employees, vendors, and customers.
  • Ensures proper cash handling procedures and policies are followed.
  • Safeguards cash and merchandise; follow company robbery prevention and reaction procedures as provided in the Emergency Response and Reporting Procedures and Policy Manual.
  • Performs duties necessary to maintain internal and external store cleanliness; in addition to basic upkeep so that floors, windows, restrooms, food preparation areas, shelves, and counters stay clean and presentable at all times.
  • Reacts and reports to customer complaints tactfully and promptly.
  • Follows company policy and procedure and all laws governing restricted beverage and tobacco sales.
  • Performs service transactions in accordance with company policy such as s lottery sales and redemption; vendor coupon redemptions; company approved credit cards, and etc.
  • Adheres to company policies when related to safety and security.
  • Looking for and eliminating safety hazards; reporting unsafe acts or conditions to management.
  • Prepares required accident/incident reports; immediately reporting such activities to the Facility Manager.
  • Maintains gas island cleanliness, safety, and stock levels (oil spills, windshield fluid, pumps, and etc.)
  • Complies with all food safety behaviors including: proper handling procedures, temperature requirements, and established sanitary standards.
  • Receives products from vendors, following correct procedures.
  • Assist management in vendor check-in.
  • Maintains merchandise including: proper rotation, storage, stocking, and pricing promptly/accurately.
  • Assists in maintaining proper inventory levels and audits.
  • Maintains knowledge of all products offerings and promotions.
  • Completes all required paper work accurately (vendor invoices, job assignment sheets, etc.)
  • Maintains a professional appearance in accordance with company uniform and personal appearance policy.
  • Performs other duties as assigned.
  • Reports to work on time and when scheduled.
  • Must be at least 18 years or older to apply.
  • High School diploma or GED is preferred.
  • Previous sales experience is preferred.
  • Maintains current food handlers or food safety certification as required by county.
  • Must be authorized to work in the United States.
  • Knowledge and Skills
  • Demonstrates sales and customer services skills.
  • Ability to read and interpret documents such as rules, operating and maintenance instructions and procedure manuals.
  • Ability to write routine reports and to speak effectively before customers and employees.
  • Ability to add, subtract, multiply and divide in all units of measure using whole numbers, common fractions and decimals.
  • Ability to exercise sound judgment and work with minimum supervision.
  • Ability to perform basic computer skills.
  • Must be able to stand and/or walk for full shift.
  • Ability to occasionally lift and/or carry up to 50 pounds from ground to overhead, and/or 60 pounds from ground to waist level (i.e., assisting in stocking/maintaining inventory levels.)
  • Ability to push, and pull with arms up to a force of 128 pounds (i.e., utilizing hand truck.)
  • Ability to bend at the waist with some twisting, up to one hour of the workday.
  • May be required to climb a ladder and/or stool, kneel or crouch to store or retrieve materials and/or place or remove signs.
  • Ability to grasp, reach, and manipulate objects with hands all day.
  • This handwork requires eye-hand coordination and may require bilateral coordination of hands, up to four hours of the workday.
  • Employee performs approximately 95% of work indoors.
  • Outside work will be required.
  • Employee is exposed to intermittent indoor cold temperature extremes when working in the walk-in cooler and/or freezer.
  • Equipment, Tools, and Materials
  • Employee must be able to utilize the following electric equipment: telephone, cash register, fuel console, lottery machine, money order machine, microwave, grill, coffee/cappuccino machine, etc.
  • Employee must handle liquids, and certain cleaning solvents.
  • Committed to work assigned hours and/or adjust work schedule as requested by manager.
  • Must be able to work flexible hours (nights, weekends, and holidays.)
  • Stores operate 24 hours a day, 7 days a week.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
  • Essential functions are job duties that an employee must be able to perform with or without reasonable accommodation.
  • All of the responsibilities listed above are considered essential job functions to this position.
  • This job description is subject to change at any time.

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