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Retail Store Closing Lead

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Burlington StoresSunset Valley, TX
  • If you want an exciting job with one of the largest off-price retail stores in the nation, join the Burlington Stores, Inc. team as a Retail Store Closing Lead!
  • Overview:The Retail Store Closing Lead is the visible leader on the sales floor, ensuring a consistently positive customer and associate experience.
  • The Lead will circulate throughout the store and engage in customer and associate interaction, in a manner consistent with our Burlington’s core values, utilizing the MOD Sales Driving Priorities to provide coaching, recognition, and task follow up.
  • The Lead will support the store leadership team by working closing shifts on nights and weekends as part of the leadership rotation schedule.
  • Candidates must be able to work a flexible schedule; including nights, weekends and holidays as required.
  • Responsibilities:Role model for exemplary customer service behaviors.
  • The Store Closing Lead will provide a great Customer Service experience to all customers and associates with a high level of professionalism.
  • Engage associates, promote open communication, provide recognition and coaching in the momentTouch base with each associate to establish prioritiesMonitor the front-end experience and ensure a great first and last impressionObserve and provide feedback to Customer Service Lead on speed of checkout, line management and friendlinessReview daily staffing, lunch/break schedules and cashier coverage.
  • Assign back-up cashier to ensure timely processing during peak periodsEvaluate recovery needs, monitor fitting room, selling floor, front end, missing ticket trouble rack, and sizing recover.
  • Follow-up on assigned workload planner and tasks and ensure completion.
  • Ensure associates understand the expectations and have the tool necessary to perform themConduct AM/PM store RalliesComplete closing communication for opening MODIf you
  • are excited to deliver great values to customers every day;
  • take a sense of pride and ownership in helping drive positive results for a team;
  • are committed to treating colleagues and customers with respect;
  • believe in the power of diversity and inclusion;
  • want to participate in initiatives that positively impact the world around you;Come join our team.
  • You’re going to like it here!
  • You will enjoy a competitive wage, flexible hours, and an associate discount.
  • Part-time associates, based on hours worked, may be eligible for Burlington’s benefits package which includes dental and vision coverage, and including life insurance.
  • Part-time associates may also be eligible for paid time off, paid holidays and a 401(k) plan.
  • We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us.
  • Our store teams work hard and have fun together!
  • Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day.
  • Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.

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