Upvote
Downvote
Retail Service Specialist
Share Job
- Suggest Revision
Full-time
- This position will also assume shift management responsibilities in the absence of Assistant or Store Manager.
- Supervise the customer service levels on the retail showroom to include team member execution on customer service programs (Related sales, Hi5, Rock the Call, Never Say No, Rock the Lot, etc
- Ensure all buy online/ship to store, hub and store to store transfers, and DC add orders are processed in a timely manner and customers are contacted upon shipment arrivals as needed.
- Ensure special orders and outside purchases are handled efficiently and according to procedure, utilizing electronic outside purchase order ledger.
- Ensure all merchandise, including core charges and warranties, are invoiced before product leaves the store.
Active Job
Updated 8 days agoSimilar Job
Relevance
Active