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Resort Operations & Hospitality Intern - Spring

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Holiday Inn Club VacationsSheridan, IL
Full-time
  • Holiday Inn Club Vacations Incorporated looks for individuals who excel in their role and are committed to delivering an exceptional experience for our guests, owners, and team members.
  • We look for individuals who are passionate in life and bring those qualities to work every day.
  • Do you instill confidence, trust, and respect, encourage success and build relationships?
  • We're looking for people like this to join our friendly, engaged, professional team.
  • To prepare and develop tomorrow's leaders, the Resort Industry Student Experience (RISE) internship program provides the structure and resources to harness, teach, and grow talented students into successful career professionals through an immersive, holistic, and dynamic learning experience in the hospitality industry.
  • All internships will consist of hands on work, observations, special projects, leadership development, training, feedback and evaluations.
  • Students will have the opportunity to form connections with both their peers and industry leaders who are in roles in both their own department and others.
  • Internships are approximately three to six months long.
  • At the completion of the internship there may be the opportunity for seasonal, full- or part-time employment, however placement is not guaranteed.
  • POSITION DESCRIPTION: All RISE Internship roles will consist of hands on work, observations, development, training, feedback and evaluations.
  • Those participating in RISE International will have the opportunity to form connections with both their peers and industry leaders who are in roles in both their own department and others.
  • Resort Operations will be an experience working in a variety of areas which relate to Guest Engagement, Guest Services, and Facilities Operations.
  • These functions may include, but are not limited to: Recreation, Aqua, Activities, and Food & Beverage operations, Retail, Front Desk, Concierge, Security, Laundry, Warehouse, Housekeeping, Maintenance, etc.
  • Split time between functional areas of the resort to gain an understanding of how each department contributes to the success of the team.
  • This includes hands on work and shadowing in areas such as but not limited to Aqua, Events, Activities, Food & Beverage, Retail, Front Desk, Concierge, Security, Laundry, Warehouse, Housekeeping, Maintenance, etc.
  • Participate in meetings, trainings, and networking events with the Academy of Learning and Development.
  • This includes online workshops and end of term project to present to leadership.
  • Learn what goes into the general management of resort operations through mentor-ship and observations with the management team.
  • This job description in no way states or implies that these are the only duties to be performed by the employee in this position.
  • It is not intended to give all details or a step-by-step account of the way each procedure or task is performed.
  • The incumbent is expected to perform other duties necessary for the effective operation of the department EDUCATION and/or EXPERIENCE
  • Student pursuing a degree in Sports and Recreation Management, Communications, Business, Event Management, Hospitality Management or other relevant area of study
  • Experience working in hospitality, food & beverage, hotel operations or related area is a plus
  • Strong organizational skills
  • Ability to do research, gather content and organize information
  • Proficiency in prioritizing and organizing assignments
  • Ability to meet deadlines and work with internal team members while maintaining a self-directed approach to ongoing projects
  • Excellent verbal and written communication skills
  • Strong interpersonal skills, work ethic, and professional demeanor
  • Demonstrated commitment to customer service
  • Able to demonstrate flexibility and adaptability in the workplace
  • Ability to collaborate with a diverse population
  • Able to demonstrate a positive attitude
  • Effectively communicate in English - bilingual is a plus QUALIFICATIONS
  • Enrolled in college/university courses or has graduated within the last six months
  • Preferred GPA of 3.0 or higher and be in current good standing with the college/university
  • Must be able to secure housing in the location of the internship for the duration of the internship.
  • Some but not all resorts, will be able to provide housing options.
  • Must be able to pass a background check.
  • Must be able to complete entire program without interruptions International Students To be eligible, you must be currently enrolled in a college/university in the United States and possess unrestricted US work authorization.
  • Typically, this means international students must be studying on an F-1 or J-1 visa.
  • Please contact your international student advisor if you have questions regarding your eligibility before you apply.

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