Relationship Banker, Hazlet, NJ
- Santander is one of the largest banks in the world, and one of the top banks in the United States based on deposits.
- With a principal presence in the northeast U.S., Santanders retail division serves nearly 2 million customers and more than 5% of small businesses in the US. Being a Relationship Banker at Santander As a Relationship Banker you will be responsible for servicing and building relationships with branch Consumer and Business customers.
- You will deliver an exceptional customer experience through engagement of customers in the branch, over the phone, and through collaboration with business partners.
- What to Expect Put the customer at the center of everything you do.
- Make connections with customers in the branch and over the phone.
- Engage Consumer and Business customers through proactive, outbound calling for both service and relationship deepening opportunities.
- Assess customer needs by being genuinely curious, asking questions, and identify opportunities to help achieve their financial goals today and in the future.
- Be the expert on Santander Consumer and Business products and services and be able to articulate the benefits that will help customers based on their need.
- Recommend the best solutions based on need; deliver solutions directly as well as introduce Investment and Mortgage partners, when appropriate.
- Build trust and deliver solutions by setting expectations and meeting commitments.
- Develop relationships with new and existing Consumer and Business customers by maintaining contact through early engagement calls and regular outreach with portfolio customers.
- Deliver an outstanding customer experience in every interaction.
- Ensure timely follow up and escalate when appropriate.
- Ensure compliance with all bank policies, procedures and regulatory requirements.
- May assist customers with teller transactions as needed.
- We actively encourage everyone to apply.
- Primary Location: Hazlet, New Jersey, United States Other Locations: New Jersey-Hazlet Organization: Santander Bank, N.A.
- Associated topics: banking solution, client, commercial loan, counselor, loan officer, loan originator, personal banker ii, relationship, representative, sale
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