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Quality Assurance Analyst
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- We are seeking a Quality Assurance (QA) and Support Analyst to join our dynamic team at IPH Limited in Toronto, Ottawa and/or Montreal.
- As a QA and Support Analyst, you will ensure the quality delivery of our software products, including both COTS-based solutions and internally developed tools.
- Supporting and participating in the software testing cycle, including creating and executing test strategies, detailed test plans, and regression testing.
- Creating and maintaining system and process documentation within the Knowledge Management platform.
- Providing second-tier support for IP Management systems and handling issues raised via Zendesk.
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