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Product Owner, ECommerce

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Deliverse Consulting LlcMiami, FL
  • Our client, the leader in luxury cruising, is looking for an experienced Product Owner with eCommerce experience.
  • Position Summary:As the Product Owner, eCommerce, the successful candidate will operate right at the intersection of Business Strategy, Technology, and User Experience.
  • S/he will lead the development of the eCommerce channel and will be singularly focused on delivering a best-in-class, frictionless, online experience that drives revenue.
  • The Product Owner, eCommerce will will lead a team of designers, and developers, as well as will oversee agency partners, will craft business cases, and will work in collaboration with business units across the company.
  • The successful candidate should demonstrate a track record of increased channel growth, but also show a keen eye for customer advocacy, refinement, and performance-based optimization of eCommerce environments, and knows how to leverage emerging technologies to drive sales.
  • Essential Duties and Responsibilities:Effectively find insights and opportunities using data, primary and secondary research, market analysis, user feedback, and technology trends.
  • Subsequently, build the business case justifying the testing or development of these opportunities, both from a quantitative and qualitative perspective.
  • Demonstrate strong business acumen, while having the ability to motivate, engage and maximize collaboration, with highly creative team members (i.e. technologists and user experience designers, etc.)
  • Lead the prioritization of the product backlog, the definition of the user stories, and the completion of product owner activities as defined by the agile/lean methodology.
  • Excellent, engaging, and timely communication and presentation skills at all levels of the organization.
  • Ability to communicate just as effectively with senior Executives as with highly specialized and technical individual contributors, locally and globally.
  • Ensure the adoption and effectiveness of the optimizations and enhancements added to the product, and periodically report on their continuous positive impact on results.
  • Identify, evaluate and manage strategic partnerships to bring industry-leading tools and features in a cost-effective manner.
  • Remain up to date about the latest digital, eCommerce, marketing, travel, and global business trends, by reading publications and attending sessions with thought leaders and subject matter experts in these and related spaces and industries.
  • Establish relationships and collaborate with key stakeholders across the company.
  • including Corporate Digital and IT teams.
  • Job RequirementsQualifications, Knowledge, and Skills:Relevant Bachelor's degree from a recognized university.
  • 2-4 years of experience with eCommerce best practices and competitive landscape.
  • Experience in strategy and roadmap planning.
  • Understanding of online marketing principles, including but not limited to conversion optimization, cross- and upsell, audience segmentation, A/B testing, merchandising, etc.
  • Proficiency in user experience and design principles.
  • Proven track record of successful digital application implementation and project management.
  • Thorough understanding of analytics, tagging requirements, KPI design, attribution principles, and metrics reporting.
  • Advanced proficiency in standard eCommerce software and platforms; knowledge of JIRA, Monetate, Adobe Test and Target, or the like.
  • Familiarity with Adobe Experience Manager and/or SEO Strategies a plus.
  • Experience with Hybris a plus.
  • Ability to work well in a collaborative environment, and autonomously as required.
  • Ability to assume cross-functional roles and responsibilities when necessary.
  • The role requires creativity, analysis, and flexibility, working in a fast-paced, changing environment, aiming for record-setting results.
  • Certifications, article authoring or demonstrated influencer status in online business, digital, eCommerce, and/or interactive marketing disciplines, a big plus.
  • Leadership & CommunicationCritical thinkingHighly analytical and detail-oriented.
  • Experience in all phases of the software development life cycle, with familiarity with the Agile methodology.
  • Highly motivated and positive Can-Do attitude.
  • Ability to work simultaneously with multiple teams in different locales, different time zones, different levels of digital/online knowledge.
  • Flexible on working hours.

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