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Product Manager, Service System Maintenance
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Full-time
- JOB DESCRIPTION Job TitleProduct Manager, Service System MaintenanceJob DescriptionProduct Manager, Service System MaintenanceAs our Hospital Patient Monitoring (HPM) Service Product Manager for System Maintenance, you will be critical in driving how system maintenance services, such as corrective maintenance, device spare management, device warranty, parts replacement, and preventative maintenance, including software upgrades/updates are offered to our customers.
- Focused on maintaining patient monitoring system software and hardware for customers and crafting the go-to-market strategy for system maintenance as part of a technology release or as a One Maintenance Offer Subscription to customers.
- This involves gathering feedback, conducting market research, and analyzing data to identify opportunities for new services or improvements to existing ones.
- Customer Success and Satisfaction: Ensuring customer satisfaction and success is crucial for service product managers.
- Work closely with legal and compliance teams to ensure services comply with relevant laws and regulations.
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