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PM Restaurant Supervisor

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NYLO Las Colinas Hotel, Tapestry Collection by Hil...Irving, TX
  • NYLO Las Colinas Hotel, Tapestry Collection by Hilton
  • $14 - $16 an hour
  • NYLO Las Colinas Hotel, part of Tapestry Collection by Hilton & managed by Prism Hotels & Resorts, is searching for our next PM LOFT Restaurant Supervisor.
  • NYLO Las Colinas offers a unique alternative for business and leisure travelers seeking a hotel that features entertaining dining and bar venues and a highly social atmosphere that is rich in design, art, music, energy and comfort.
  • NYLO delivers all of this while not forgetting and in fact improving upon the fundamentals, providing a safe, clean, comfortable, fun and even inspiring place to sleep, work, play and refresh.
  • Providing a unique alternative to the traditional, uninspiring hotel experience, NYLO Las Colinas is an elegant and sophisticated boutique style hotel that is also comfortable, casual and fun.
  • Business and leisure travelers will find no better or exciting place to stay in the Las Colinas area than NYLO Las Colinas with its chic loft-style accommodations, two outdoor heated swimming pools, a state of the art gym, ample meeting and event space, and the Manhattan ballroom.
  • Luxury guest rooms and suites feature loft-inspired vibrant design details, exposed brick walls and polished concrete floors, contemporary custom furnishings, high ceilings, oversized windows, original artwork from local artists & complimentary wireless Internet.
  • The LOFT Bar & Restaurant is one of the most popular restaurants in Las Colinas, offering an extensive dining menu in a hip and inviting setting.
  • The restaurant extends to a stunning outdoor courtyard with two heated pools and a full-service bar with a comfortable lounge area.
  • The popular Manhattan Ballroom also opens to the courtyard and is the ideal venue for unique corporate or social events and spectacular weddings.
  • Scope of Position
  • The PM Restaurant Supervisor will be responsible for the overall operation of the LOFT Restaurant in the absence of the Restaurant Manager.
  • PM Restaurant Supervisor
  • This position will be exclusively PM shifts and on the busiest evenings of the week.
  • Alcohol awareness certification and/or food service permit as required by local or state government agency.
  • Food Service and/or other certification as required by franchise.
  • Strong oral and written communication skills.
  • This person needs to speak and write clearly, plan and organize the work of others, interact professionally with the general public and make quick decisions.
  • A small portion of time will be spent forecasting revenues, reviewing budgets and creating schedules, which requires reasoning and thinking skills.
  • Since the employee in this position oversees several subordinates, a vast amount of time is spent utilizing problem solving, reasoning, motivating and training abilities.
  • Mathematical skills such as profit/ loss concepts, percentages and variances are used often.
  • Attention to detail.
  • Planning and organizational ability.
  • Recommends to the F&B Manager scheduling of employees at proper staffing levels; watches labor cost daily to ensure efficiency of scheduling.
  • Assists the F&B Manager in ensuring restaurant adheres to all standards as determined by brand or hotel franchise.
  • Assists the F&B Manager in conducting pre-shift meetings to inform staff of daily events; reviews daily specials.
  • Assists the F&B Manager by recommending and giving input on performance evaluations, recognizing employees for outstanding services and disciplines employees.
  • May be asked to sit in with F&B or other Manager on discipline meetings where discipline was recommended by the Restaurant Supervisor.
  • Assists the F&B Manager by monitoring performance of the restaurant through analysis of guest feedback and financial reports; recommends corrective action where necessary.
  • Assists the F&B Manager by inspecting restaurant daily as assigned to ensure high quality food and food presentation, cleanliness and side work duties completed.
  • Participates in monthly inventories.
  • Assists the F&B Manager by recommending programs to reduce breakage and loss in China, Glass and Silver.
  • Assists the F&B Manager in recommending and helping to create and monitor programs to increase sales through employee incentive plans and programs to increase customer satisfaction.
  • Maintains open lines of communication with all employees and departments and notifies the F&B Manager when aware of a communication issue.
  • Responds quickly to guest requests in a friendly manner.
  • Follows up to ensure guest satisfaction.
  • Assists staff in responding to guests in the appropriate manner.
  • Forwards all issues that cannot be resolved to the F&B Manager or MOD in a timely manner.
  • Provides a professional image at all times through appearance and dress.
  • Follows company policies and procedures and is able to effectively communicate them to supervised staff.
  • Assists the F&B Manager in aggressively recruiting department staff using company hiring standards and sits in for interviews if requested.
  • Assists the F&B Manager in conducting training classes regarding safety, security, department procedures and service guidelines.
  • Ensures hotel is in compliance with all federal, state and local laws, including OSHA, EEOC, Wage Hour and Health laws
  • Fulfills Manager on Duty shifts on a limited basis.
  • Other duties as assigned by management.
  • Prism Hotels & Resorts is an equal opportunity employer.
  • All candidates must be able to pass a background check& eVerify.
  • Job Type: Full-time
  • Salary: $14.00 to $16.00 /hour
  • restaurant supervisory: 1 year (Preferred)
  • restaurant industry: 2 years (Required)
  • United States (Required)
  • Other types of insurance
  • Retirement benefits or accounts
  • $15 - $20 an hour
  • Get job updates from NYLO Las Colinas Hotel, Tapestry Collection by Hilton
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