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Patient Services Coordinator - Johns Creek

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Emory UniversityDuluth, GA
Full-time
  • Emory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future.
  • We welcome candidates who can contribute to the diversity and excellence of our academic community.
  • JOB DESCRIPTION:This position is essential as first contact with patient/parent.
  • Answers and screens telephone calls.
  • Verifies patient insurance coverage and obtains referral as needed.
  • Collects charge slips and co-payments, batches appropriately.
  • Schedules procedures/follow up appointments in a timely manner.
  • Ensures and reviews all demographic data for outpatient clinic visits.
  • Enters data in computer system IDX/GPMS or Gerber Alley.
  • Operates standard office equipment including copier and fax machine.
  • May type labels, envelopes, routine forms and correspondence.
  • May travel to satellite locations and may assist with back office duties as needed.
  • Performs related responsibilities as required.
  • MINIMUM QUALIFICATIONS:A high school diploma or equivalent (GED) and one year of clerical or secretarial experience.
  • Must have excellent interpersonal skills and customer service skills.
  • To ensure the safety of our campus community, the COVID-19 vaccine is required.
  • For more information on the University and Hospital policies and potential exemptions, please see our website.
  • Emory University is dedicated to providing equal opportunities and equal access to all individuals regardless of race, color, religion, ethnic or national origin, gender, genetic information, age, disability, sexual orientation, gender identity, gender expression, and veteran's status.
  • Emory University does not discriminate in admissions, educational programs, or employment on the basis of any factor stated above or prohibited under applicable law.
  • Students, faculty, and staff are assured of participation in University programs and in the use of facilities without such discrimination.
  • Emory University complies with Executive Order 11246, as amended, Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veteran's Readjustment Assistance Act, and applicable executive orders, federal and state regulations regarding nondiscrimination, equal opportunity and affirmative action.
  • Emory University is committed to achieving a diverse workforce through application of its affirmative action, equal opportunity and nondiscrimination policy in all aspects of employment including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training.
  • Telephone: 404-727-9867 (V) | 404-712-2049 (TDD).
  • Emory University is committed to providing reasonable accommodations to qualified individuals with disabilities upon request.
  • To request this document in an alternate format or to request a reasonable accommodation, please contact the Department of Accessibility Services at 404-727-9877 (V) | 404-712-2049 (TDD).
  • Please note that one week advance notice is preferred.

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