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Patient Experience Advisor
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Full-time
- Discover why Cooper University Health Care is the employer of choice in South Jersey.
- Short Description The Patient Relations Advisor serves as the primary source of acton for any patient or family issue or concern.
- The Patient Relations Advisor is responsible for all follow up with the patient or family.
- Coordinates, investigates and resolves patient grievances concerning the quality of care and service by providing a formal grievance mechanism.
- Masters an understanding of the organization’s mission, policies, procedures, and services to respond to patient questions or concerns.
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