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Overnight Front Desk Agent, Conrad Fort Lauderdale Beach

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Hilton Worldwide HoldingsFort Lauderdale, FL
Full-time
  • During third shift, greets and registers guests, providing prompt and courteous service.
  • Checks guests out of the hotel.
  • Resolves guest challenges throughout their stay in the hotel.
  • Upgrades guests, and promotes hotel services and amenities.
  • Completes the registration process, codes electronic keys, and makes appropriate selection of rooms based on guest needs.
  • Promotes and administers Marketing Programs for arriving guests.
  • Ensures guest knows location of room, and arranges for team member to accompany guest to room.
  • Provides welcome packet containing room keys, tokens of our appreciation, gifts, etc.
  • What will I be doing?
  • What are we looking for?
  • Since being founded in 1919, Hilton has been a leader in the hospitality industry.
  • Today, Hilton remains a beacon of innovation, quality, and success.
  • This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values.
  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline
  • What will it be like to work for Hilton?
  • Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels.
  • For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value.
  • Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its.
  • Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day.
  • And, our amazing Team Members are at the heart of it all!
  • Associated topics: bellhop, concierge, desk, front desk, hotel, inn, kings, lobby, luggage, rapids

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