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Oracle Field Service Cloud Functional Consultant

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myGworkNew York, NY
  • Oracle Field Service Cloud Functional Consultant
  • Oracle Field Service Cloud
  • In this role, the Oracle Field Service Functional Consultant will be working to understand customer goals/requirements, expectations and challenges, analyze situations/data, for configuring or developing business & technical solutions on the Cloud.
  • You will advise the Project Manager & other stakeholders from time to time on implementation aspects of the project.
  • As an OFS Consultant, you would be responsible for the overall delivery quality on the project by ensuring teams adherence to standard practices and procedures.
  • Build an understanding of and leverage Oracle methodologies, tools and leading practices.
  • This is a challenging, exciting role that will test your consulting skills, strategic thinking, leadership skills, technical skills and ability to remain focused and follow-through on plans.
  • Provide consistent high quality & innovative solution leadership on OFS Cloud engagements by interacting with customers and other stakeholders to arrive at optimal solutions.
  • Analyze and understand client goals, challenges & areas of opportunity to align Oracles Cloud applications for building optimal functional & technical solutions based on Industry Best Practices.
  • Develop and deliver high quality presentations and demonstrations, present and articulate product features and benefits, and configure and test overall Oracle Cloud solutions that delight the clients
  • Effectively utilize the Oracle Field Service Cloud platform along with other Oracle Integration and web technologies to deliver world class solutions
  • Collaborate with Sales Teams to support business development efforts in pursuing new opportunities and extensions.
  • Arrive at coherent conclusions by undertaking complex analysis/ application of reason / trace performance implications through complex data/scenarios
  • Prepare documentation detailing delivered solutions, integration & migration strategies, throughout the engagement
  • Adhere to all Oracle Cloud security policies, standards and procedures in the performance of job responsibilities
  • Mentor junior consultants in delivery of their customizations and ensure the solution approach is in-line with the best practices & future product road-map
  • Ability to formulate a broader perspective of an issue by recognizing the inter-dependencies and inter-play between elements
  • Promote knowledge by sharing lessons learned, innovations or new skills with team members
  • Ability to work independently and manage multiple task assignments.
  • Excellent problem solving, critical thinking and analytical skills with the ability to exercise mature judgment
  • Excellent customer facing & interpersonal skills with ability to build rapport with all stakeholders.
  • Ability to travel and support customers across various time-zones.
  • Bachelors degree in Engineering or Computer Science (BCA/MCA/ BSc Comp) or a technical field from a reputed 4-year college/university
  • 5+ years experience with Oracle Field Service Cloud
  • Strong techno-functional skills in proposing and designing optimal solutions as well as including ownership of the overall solution.
  • Experience implementing OFS UIs
  • Experience working with or as a part of Service teams and solutions including incident management, service requests, call centers and self-service
  • Facilitate requirement gathering sessions
  • Oracle B2C Service Cloud
  • Oracle B2B Service Cloud
  • Oracle Integration Cloud
  • This employer is a corporate member of
  • myGwork, the business community for LGBTQ+ professionals,
  • students, inclusive employers & anyone who believes in workplace equality.

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