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Office / Store / Registration
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$10 - $12 an hour
- Guest Services Representative Job Description REPORTS TO Guest Services Supervisor, Campground Manager and/or Owner(s) POSITION SUMMARY Responsible for guest registration, front desk, and store procedures while delivering great guest service.
- Greet all guests with a positive attitude and a well-groomed appearance, a smile, recognition and a proper KOA uniform and name tag.
- Follow all KOA guidelines and procedures regarding the handling of registrations, reservations, store sales and refunds.
- Handle daily, weekly, and monthly scheduled stocking and cleaning programs as requested by the Guest Services Supervisor, Campground Manager and/or Owner(s) for all front office and store facilities.
- Promote local attractions, as well as the KOA system, through Value Kard sales, referrals to other KOA's, and being knowledgeable of all national and local advertising and discount programs.
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