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Network Administrator - Virginia Beach, VA

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XeroxRaleigh, NC
  • City: Virginia Beach
  • Country: United States
  • Department: Technical Customer Services
  • Date: Tuesday, August 17, 2021
  • Working time: Full-time
  • Job Level: Individual Contributor
  • Job Type: Experienced
  • Job Field: Technical Customer Services
  • Seniority Level: Associate
  • Description & Requirements
  • About Xerox Holdings Corporation
  • For more than 100 years, Xerox has continually redefined the workplace experience.
  • Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power today's workforce.
  • From the office to industrial environments, our differentiated business solutions and financial services are designed to make everyday work better for clients - no matter where that work is being done.
  • Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech.
  • Learn more at www.
  • xerox.com and explore our commitment to diversity and inclusion.
  • This position will manage the network and server infrastructure of managed services customers.
  • The Network Admin ensures that service delivery aligns with company standards.
  • This individual will develop an in-depth knowledge of the customer with the desired goal of reducing the amount of reactive support required for the client.
  • Customer retention is a primary objective of the Network Admin.
  • This is primarily an onsite role visiting multiple local clients' locations on a regular basis.
  • This is not a remote work role.
  • Proficiency with multiple areas of technology including both hardware and software
  • Working knowledge of Microsoft server and desktop operating systems, specifically Server 2016 and newer and Windows 8 and newer
  • Working knowledge of Networking devices including Firewalls, Switches, Access Points, SANs, UPS etc.
  • Working knowledge of Virtualization technologies including VMware and Hyper-V
  • Develop and maintain knowledge of client networks
  • Maintain hardware and software inventories
  • Create and update multiple types and areas of documentation
  • Develop basic understanding of Line of Business (LOB) applications and associated vendors
  • Perform regular onsite services
  • Perform regular reviews of server & network health
  • Verify monitoring and alerting process
  • Check logs & maintain backups
  • Perform backup restoration tests
  • Provide some technical support to end users onsite
  • Develop a technical relationship with client
  • Simple implementation of new technology
  • Help to define & implement best practices
  • Work with Network Admin Team Leader on special projects and consulting
  • Other duties that may be assigned and required
  • Communication, Oral - Speaks clearly and persuasively; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings.
  • Communication, Written - Ability to communicate in writing clearly and concisely; edits work for spelling and grammar; varies style to meet needs; presents numerical data effectively.
  • Problem Solving - Identifies problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; resolves problems in early stages; works well in group solving situations.
  • Business Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values.
  • Team Builder - Balances team and individual responsibilities; gathers and analyzes information skillfully; develops alternative solutions; resolves problems in early stages; works well in group problem solving situations.
  • Analytical Skills - Ability to use thinking and reasoning to solve a problem.
  • Skills & Abilities
  • Associate's Degree in IT or related technical field Recommended
  • Bachelor's Degree in IT or related technical field Preferred
  • 3 plus years of experience in network/IT systems and troubleshooting steps
  • IT industry certification are preferred, specifically CompTIA, Cisco, Microsoft, and VMware.
  • Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity or expression, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
  • xerox.com and explore our commitment to diversity and inclusion!
  • People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to (see application details).
  • Be sure to include your name, the job you are interested in, and the accommodation you are seeking.
  • (TM) 2020 Xerox Corporation.
  • All rights reserved.
  • Xerox(R) and Xerox and Design(R) are trademarks of Xerox Corporation in the United States and/or other countries.

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