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Member Service Representative
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- Answer phones in a friendly manner and assist callers with a variety of questions.
- Conduct beverage or merchandise purchases on the point of sale system.
- Demonstrate diplomacy in all interactions while using appropriate behavior and language.
- Utilize POS system to assist with new membership cards, change of address and billing or payment questions.
- Go above and beyond to keep the front desk area and lobby clean and orderly.
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