Processes medical and short-term disability claims.
Follow all HIPAA compliance guidelines to ensure protection of participant protected health information.
Business Acumen- Understands business implications of decisions; Aligns work with strategic goals.
Written Communication- Writes clearly and informatively; Edits work for spelling and grammar; Presents numerical data effectively; Able to read and interpret written information.
Planning/Organization- Prioritizes and plans work activities; Uses time efficiently.
Answers high volume telephone calls from participants and providers with benefit questions.
Attendance/Punctuality- Is consistently at work and on time; Ensures work responsibilities are covered when absent.
Judgment- Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.