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Manager of Client Services
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- Manager of Client Services at R1 RCM in Boise, Idaho, United States Job Description R1 RCM Inc. is a leading provider of technology-enabled revenue cycle management services which transform and solve challenges across health systems, hospitals and physician practices.
- With our proven and scalable operating model, we complement a healthcare organization's infrastructure, quickly driving sustainable improvements to net patient revenue and cash flows while reducing operating costs and enhancing the patient experience.
- As our Customer Success Manager (CSM) will serve as one of the primary points of contact for all day-to-day activities within the Client Services Team.?
- To thrive in this role, you must have experience with RCM, have advanced Excel knowledge, and we comfortable working with C-Suite clients.
- Responsibilities: + Client Relationship/Management: 40% + Client Business Reviews and Meetings: 20% + Collaborates with other R1 functions: 35% + Document the customer experience in CRM: 5% + Works collaboratively across functions to ensure operational excellence and client satisfaction related to practice management services, accounts receivable, coding, and all related services.
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