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Manager, Member Contact Center
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- Publix Employees Federal Credit Union (PEFCU) was established over 60 years ago to provide financial services with lifetime value to Publix Super Markets, Inc. employees and their families.
- The Contact Center Manager manages the daily operations of the Member Contact Center.
- Manage the overall activities of the Member Contact Center to ensure service levels are met
- Oversee call center calls and omni-channel queues.
- Act as a representative for the Contact Center on projects as assigned
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