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Lead, Customer Success (Local, in Office)
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$90,000 a year
Full-time
- We are a fast-growing technology firm based in Arlington, VA. As a Lead on our Customer Success team, you will be an integral part of our customer success team, helping our clients achieve their aspirations using LearningBuilder.
- Continuously enhance processes and procedures to elevate the overall client support experience, providing valuable insights for product improvement to the product team.
- LearningBuilder is our state of the art credentialing management platform that is used by certification, accreditation, and licensing organizations.
- Exhibit exceptional verbal and written communication skills, with the ability to convey complex ideas clearly and concisely.
- Showcase expertise in system analysis and troubleshooting, displaying a knack for quickly grasping and adapting to new technologies and software systems.
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