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IT - DTMB - CSS - End User Support - Cloud Engineer - Cloud Contact Center Engineer
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- Position Description: Please ensure you attach the MI Cover Sheet (attached), a valid Right to Represent with hybrid work schedule confirmed, and the candidate's resume with full legal first name, and last name.
- If you would like to use a sub vendor, only 1 level deep, please use Formstack link: Prescreening questions are attached and must be answered by candidate & attached to submission.
- The State of Michigan is looking for a Cloud Engineer - Cloud Contact Center Engineer Bill Rate: -/Hr. Close to Submissions on 9/3 at 10AM EST. Interviews: MS Teams video interview with camera ON. Duration: 1 year with possible extension Position location: Lansing: Hybrid schedule, 2 days a week in office REQUIRED. Local and Non-local candidates can apply.
- MUST BE WILLING TO RELOCATE Top Skill & Years of Experience Required: Knowledge of Nice InContact CXone (ACD, IVR, Auto Dialer, OMNIChannel, WFM, Studio, Interaction Analytics, POCs & Auto Attendant) [5+ years of experience preferred] NICE CXOne Studio experience [3+ years of experience preferred] Ability to program in one or more of the following software languages: C#, C
- Java, JavaScript, Python [4+ years of experience preferred] Ability to develop, maintain, and troubleshoot webservice API calls [5+ years of experience preferred] Please do not submit DevOps Cloud Engineers.
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