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Part-time
- SummaryFlexible day time hours Monday-Friday The primary purpose of this position is to perform basic office functions to facilitate patient access into the practice, obtaining accurate patient information and creating a positive office image by responding professionally to all patients, staff and other customers in a manner consistent with the Mercy Medical Center Philosophy.
- ResponsibilitiesThis position requires that you use your customer service skills to contact patient via phone, Epic software, texting and or email to schedule appointments.
- Documenting attempts in Epic and other software as indicated.
- Schedule appointments appropriately per practice protocol.
- RequirementsMust possess a high school diploma or GED or if currently enrolled in HS, pass a literacy assessmentExcellent customer service skillsAbility to communicate using multiple tools
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