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Human Resources Director

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The City ofPinole, CA
  • Under direction of the City Manager or his/her designee, develops, plans, organizes, manages, and provides administrative direction and oversight to all functions and activities of the Human Resources Department.
  • Coordinates assigned activities with other City departments, officials, outside agencies, and the public; fosters cooperative working relationships among City departments and with intergovernmental and regulatory agencies and various public and private groups; provides highly responsible and complex professional assistance to the City Manager in areas of expertise; and performs related work as required.
  • Receives general administrative direction from the City Manager.
  • Exercises direct supervision over professional, technical, and/or clerical staff.
  • This single-position classification is a department director classification that oversees, directs, and participates in all activities of the Human Resources Department.
  • Oversees, directs, and participates in all activities of the Human Resources Department, including the following: Classification and compensation; Recruitment and testing; Benefits design and administration; Labor and employee relations; Employee safety and wellness; Workers' compensation and return to work; Employee training, development, recognition, retention, and engagement; Performance management; Policy development; and Risk management.
  • Confers, advises, and makes recommendations to the City Manager, department directors, and managers on a variety of personnel matters, including performance issues, discipline process, grievance procedures, development and interpretation of Citywide and personnel policies, rules, and procedures, salary and benefit administration, staffing, employee training and development, and related matters.
  • Ensures compliance with applicable legislative, regulatory, and judicial mandates, regulations, and current professional best practices; reviews, interprets, develops, and recommends changes to the City's policies, personnel rules, regulations, and procedures; plans, establishes, and maintains systems and business controls to support effective and efficient Citywide human resources programs.
  • Directs the development and implementation of goals, policies, procedures, and work standards for the department; establishes, within City policy, appropriate service model, budget, service, and staffing levels.
  • Selects, trains, motivates, and directs department personnel; evaluates and reviews work for acceptability and conformance with department standards, including program and project priorities and performance evaluations; works with employees on performance issues; implements discipline and termination procedures; responds to staff questions and concerns.
  • Continuously monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures; assesses and monitors the distribution of work, support systems, and internal reporting relationships; identifies opportunities for improvement; directs the implementation of change.
  • Provides highly complex staff assistance to the City Manager; develops and reviews staff reports related to Department activities, projects, and services.
  • Negotiates, administers, and manages contracts for services including development of the scope of services and overall management for project budgets, deliverables, and timelines.
  • Stays abreast of new trends and innovations applicable to the Department; researches emerging products and enhancements and their applicability to City needs.
  • Works effectively with a variety of staff, other governmental representatives, and the public; deals tactfully and courteously with the public and maintains composure in difficult and/or stressful situations.
  • As an at-will, executive management employee, performs other executive management peripheral duties as directed by the City Manager, as assigned.
  • Knowledge, Skills, and Abilities
  • Extensive knowledge of best practices for human resources administration in the public sector.
  • Knowledge of best practices for risk management in the public sector.
  • Skill in communicating effectively in English both orally and in writing; making effective presentations; and preparing clear, organized, and accurate written materials.
  • Skill in establishing and maintaining effective working relationships with others.
  • Ability to plan, organize, direct, coordinate, review, and evaluate the programs, services, activities, and staff of the assigned functions.
  • Ability to develop, implement, and interpret goals, objectives, policies, procedures, work standards, and internal controls.
  • Ability to coach, mentor, train, develop, and evaluate employees and contingent staff; and to manage contractors and third-party administrators in various administrative, technical, paraprofessional, and professional roles.
  • Ability to employ technical expertise to identify and analyze all information necessary to objectively assess options and determine the optimal course of action to achieve the desired long and short-term results.
  • Ability to effectively utilize computer applications and technology related to the work.
  • Knowledge of public agency budget development, contract administration, Citywide administrative practices, and general principles of risk management related to the functions of the assigned area.
  • Knowledge of organizational and management practices as applied to the analysis and evaluation of projects, programs, policies, procedures, and operational needs; principles and practices of municipal government administration.
  • Knowledge of applicable federal, State, and local laws, rules, regulations, ordinances, and organizational policies and procedures relevant to assigned area of responsibility.
  • Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.
  • Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner; organize own work, set priorities, and meet critical time deadlines.
  • Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.
  • Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.
  • Education and Experience:A Bachelor's degree from an accredited four-year college or university with a major in Business or Public Administration, Industrial Relations, Human Resources, or a related field is required.
  • A Master's Degree in Business or Public Administration, or a related field, is preferred.
  • Professional Certifications in the Human Resources field are desirable.
  • A minimum of seven years of extensive, progressively responsible administrative and supervisory experience in management or administration, including a minimum of five years of supervisory experience in a full-service human resources and labor relations program with responsibility for program planning and development, supervision of professional, technical, and clerical staff, and budget preparation and management, within a comparable public or private sector organization.
  • Licenses and Certifications: Must possess a valid California Class C driver license and have a satisfactory driving record.

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