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Hotel Front Desk Agent
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Part-time
- The Front Desk Agent is responsible for welcoming, registering and checking guests in and out of the hotel.
- Provides AAA Four Diamond service to guests during their stay and serves as a liaison between hotel guests and the company.
- Practices established AAA Four Diamond service standards when handling all Guest opportunities and inquiries.
- Practice, support, and promote Thunder Valley Casino Resort’s “Winning Attitude” company-wide culture and demonstrate AAA Four Diamond service standards at all times.
- Participate in daily pre-shift meetings outlining activities and expectations to ensure AAA Four Diamond standards achieved and maintained.
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