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Healthcare and Life Sciences Engagement Director

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SalesforceChicago, IL
  • The HLS Engagement Director will then maintain the executive relationships and act as an escalation point within these implementations in a billable capacity, ensuring tight stakeholder alignment, offering proactive and prescriptive advice resulting in outstanding Customer Success.
  • The HLS Engagement Director plays the critical role for setting Healthcare and Life Science customers up for Success by prescriptively shaping and then leading the execution of large and transformational projects at our most strategic HLS customers.
  • The HLS Engagement Director serves as a trusted advisor to Salesforce customers, providing guidance to Sales & Professional Services teams, ensuring synergies across each customers projects, and ensuring the highest levels of customer satisfaction.
  • Partnered with the Account team, the Engagement Director leads both pre and post sales activities, acting as the Delivery expert and leader across the portfolio of products and engaging other SMEs across the organization to develop and articulate comprehensive implementation proposals.
  • Healthcare and Life Sciences (HLS) Engagement Director
  • Demonstrated technical and/or functional aptitude, and ability to engage with architects or SME into pre-sales activities.
  • STORYTELLER: Confidently and effectively facilitates and presents; ably defends point-of-view; keeps audiences engaged and delivers a clear and memorable message
  • 5+ years operating in a pre-sales environment, shaping and scoping large and complex implementation projects
Expired 2 months agoInactive Job

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