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Head of Digital Products, B2C, Operations Focused Hybrid
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Full-time
- This position is Hybrid for local candidates in Chicago, IL or Washington, DC only.
- Oversee UI and UX teams/UI and UX development, Salesforce team, software developers.
- Design a roadmap for a unified digital platform and client experience across client journeys.
- Build the analytical tools and processes necessary to continually measure client success, satisfaction, and retention and to adjust product design in response to those measurements.
- Head of Digital Products Qualifications:– Experience integrating products such as CRM (Salesforce), mass communication tools (MailChimp, Salesforce Marketing Cloud), document management (Docusign, FormTitan, Box, Docrio+).
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