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Guest Services Supervisor
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Full-time
- The purpose of a Guest Services Supervisor is to assist the Guest Service Manager by overseeing the responsibilities of the Front Office staff ensuring that the guests are being serviced in a professional and competent manner.
- Work with Guest Services Manager to train and monitor front office staff.
- Has full understanding of software system and assists with reservations, and checking guests in and out of the hotel.
- Assists the Guest Service Manager by handling special requests, group blocking and unusual circumstances.
- Maintains high standards of personal appearance and grooming, which include compliance with the dress code.
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