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Guest Services Supervisor
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Full-time
- Location: Hampton Inn Pensacola BeachThe Guest Services Supervisor primarily supervises Front Office team members to ensure efficient and smooth operations for producing guest satisfaction.
- Oversees and supervises guest arrivals and departures with the front office executive.
- Courteously and accurately answers inquiries from potential guests and accepts hotel reservations.
- Reviews no-show and cancelled reservations and processes charges according to hotel’s policy.
- Monitors telephone etiquette and general performance of Front Desk staff daily.
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