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GUEST SERVICE REPRESENTATIVE I / PART TIME - Recruitment Bonus 2k
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$2,000
Part-time
- Job Summary: Serves as first point of contact with guests at a Navy Gateway Inn and Suites and or Navy Lodge property and handles all stages of guests stay accommodating special requests as needed and resolving issues that may arise.
- Responsible for front desk operations lobby appearance guest service related office operations and the safety security and privacy of all guests.
- Applies knowledge of standard operating procedures processes and rules governing patron eligibility.
- Assists Front Office Manager Supervisor or Assistant General Manager AGM in handling group reservations utilizes commitment agreement for all group per brand standards.
- Assists the Front Office Manager Supervisor or AGM to train and instruct personnel assigned to the Front Desk. - Utilizes the Property Management System PMS to access guest information retrieve reservation information and change or cancel reservations as requested by the guests.
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