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General Manager, Licensed Cosmetologist
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- Consistently achieves monthly sales goals and other leading Key Performance Indicators, including but not limited to; Retail Sales, Service Sales, AOV, Unlimited Roots Membership, Subscriptions and Labor
- Engages with clients to deliver a distinct and delightful client experience, mapped to their diverse needs, resulting in future client engagement with the Hair Color Bar
- Actively works in all positions including Colorist and Colorist Assistant, providing services
- Resolves and follows up on all client service issues in a timely manner for all Hair Color Bar services, including client survey comments (NPS) and client satisfaction survey (CSAT)
- Here at our San Francisco headquarters and in every Hair Color Bar, we truly live our valuesLove, Joy, Courage, Responsibility, and Trust.
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