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Full Time Support Lead

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Five BelowCoralville, IA
Full-time
  • Training the staff on the High Fives of Customer Service
  • Frequently ascend/descend ladders in order to retrieve and put away stock
  • Reviews all corporate communications and reacts accordingly
  • Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers.
  • Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room This job description is not all-inclusive.
  • Assists in driving Key Metrics: Sales, ADS, CSAT Scores, and Expense Control
  • Responsible for achieving CSAT score goals provided by the District Manager
  • Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor
Last updated 1 hour ago

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