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- Training the staff on the High Fives of Customer Service
- Frequently ascend/descend ladders in order to retrieve and put away stock
- Reviews all corporate communications and reacts accordingly
- Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers.
- Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room This job description is not all-inclusive.
- Assists in driving Key Metrics: Sales, ADS, CSAT Scores, and Expense Control
- Responsible for achieving CSAT score goals provided by the District Manager
- Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor
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