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Front Desk Supervisor

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Westin WheelingWheeling, IL
Full-time
  • Property Details: Serenity awaits just 16 miles north of Chicago O'Hare International Airport at The Westin Chicago North Shore.
  • Job Summary: The Front Desk Supervisor is responsible for assisting the Front DeskManager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay.
  • Company Overview: As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in 49 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels.
  • Assist the G.S.M. in ensuring that associates are following and maintaining Aimbridge Hospitality standards (i.e. answering phones call-backs to guests guest request log).
  • Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
  • Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
  • Follow and enforce all Aimbridge Hospitality hotel credit policies.
  • Maintain proper operation of the P.B.X. console and ensure that all Aimbridge Hospitality standards are met.
Last updated 3 hours ago

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