Property Details: Serenity awaits just 16 miles north of Chicago O'Hare International Airport at The Westin Chicago North Shore.
Job Summary: The Front Desk Supervisor is responsible for assisting the Front DeskManager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay.
Company Overview: As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in 49 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels.
Assist the G.S.M. in ensuring that associates are following and maintaining Aimbridge Hospitality standards (i.e. answering phones call-backs to guests guest request log).
Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
Follow and enforce all Aimbridge Hospitality hotel credit policies.
Maintain proper operation of the P.B.X. console and ensure that all Aimbridge Hospitality standards are met.