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Front Desk Supervisor
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Full-time
- The Front Desk Supervisor provides guidance and leadership as the lead Front Office Clerk ensuring consistent quality customer service is delivered.
- The Front Desk Supervisor will: Communicate effectively both verbally and in writing to provide clear direction to staff.
- Monitor lobby traffic and make staffing adjustments accordingly.
- Promote the Pyramid Hotel Group marketing program.
- Remain calm and alert, especially during emergency situations and/or heavy hotel activity, serving as a role model for Front Office Staff and other employees.
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