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Floor Supervisor
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- The floor supervisor is also responsible for monitoring and controlling an area of a pit consisting of one or more games to assure the delivery of guest service according Isle of Capri Casino standards, while maintaining the integrity of the games.
- This position is responsible for learning and communicating the various policies and procedures required of the Table Games department staff.
- Provides superior guest service, positively affects interactions with guests and team members, and has the resiliency to deal with difficult guests in all types of business conditions and the ability to work effectively and courteously with fellow employees.
- Controls and directs games in progress by monitoring and providing assistance and dealer correction.
- Maintains awareness of how each game stands with respect to player limits, special customers, gains/losses, and dealer performance.
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