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Financial Customer Service Representative
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Full-time
- The Contact Center Representative is the members’ first impression – as well as ongoing representation – of the credit union’s service and support structure as members' first line of contact and attempt at resolution.
- Explain and recommend credit union products and services
- Possess strong knowledge of Internet Branch and assist members with the registration and usage
- Process phone transfer requests between share accounts, loan accounts and cross-member accounts
- 2+ years of customer service experience (financial services industry - banking or insurance)
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