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Field Service Technician - Remote - State
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- The Field Service Technician primarily services, provides technical support and recommends the application of hot melt adhesive dispensing equipment and parts within an assigned territory and customer base.
- Provide on-site technical support directly to customers of Nordson Adhesive Dispensing Systems Support may be in the form of start-up assistance, preventative maintenance, troubleshooting and repair, training or general technical counseling of Nordson hot melt adhesive dispensing equipment
- Coordinate efforts with and assist Strategic Account Managers (SAMs) and Inside Sales Representatives (ISRs) with technical product and customer support, troubleshooting and training
- Interface with SAMs and ISRs to maximize the opportunity for sales of Nordson Adhesive systems and parts to existing customer base and prospects
- Prepare and promptly submit all administrative and technical reports as requested to Regional Manager and advises of all field tests or installation requirements that need assistance from Application Engineering, Existing Equipment Engineering, and Strategic Account Manager
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