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Field Service Technician
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Full-time
- The field service technician is responsible for troubleshooting electro-mechanical problems, completing installations, and performing unscheduled repairs and scheduled maintenance on equipment, based upon customer demand and need; and to provide complete customer satisfaction in a polite and professional manner.
- Exhibits a professional demeanor and promotes goodwill between the company and customers by providing a superior level of customer service.
- Follows safety rules and ensures that hazardous waste is disposed of properly.
- Opens and closes work orders with Dispatch, provides service repair narratives (written and verbal) for customer, and submits paperwork for time worked and repairs completed in a neat, accurate and timely manner.
- Ensures that regular maintenance is performed on service van (i.e. oil changes, tire rotations, etc.)
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