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Field Service Representative
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- Serve as a QCD representative in the field, responding to customer distribution and supply needs and supporting the Customer Service Department and regional facility operations to ensure positive customer relations and communication.
- Receives and follows up on customer concerns regarding delivery routes and timing, products, promotions, and other service issues, acting as a QCD representative and liaison between customers and vendors to ensure 100% customer satisfaction.
- Monitors product delivery to ensure product safety and proper handling of temperature-sensitive products.
- Education/Certification: Bachelor’s degree in management, business, or supply chain management from an accredited college or university.
- Order processing concepts and procedures (J)
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