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Entry Level HelpDesk
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$45,000 - $55,000 a year
Full-time
- SMV Recruiting is currently looking for a local Entry Level Helpdesk to work onsite for our client in Oswego, NY. Our client is a family-oriented organization within the banking industry, experiencing rapid growth, and strongly committed to promoting their employees from within.
- The ideal candidate will have a Bachelor's and/or an Associate's in IT or Computer Science and 1-3+ years experience in IT. In addition, it would be great if you had experience in the following programs: Cisco Network/Cisco Meraki, Active Directory, Smartsheet, Windows, Cyber Security and Anti-Virus programs.
- This is a full-time, on-site Tier I/Entry-Level position offering competitive pay and comprehensive benefits!
- Provide technical support to 50 employees via phone and email, troubleshooting issues locally and remotely
- Complete an average of 5 tickets per day in the Smartsheet ticketing system
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