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E Telecommunicator
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- Performs skilled technical work receiving, classifying, processing and dispatching emergency service calls utilizing E-911 and computer aided dispatch systems, receiving, recording and forwarding non-emergency service calls, preparing and maintaining computerized and other records and files, and related work as apparent or assigned.
- Work is performed under the limited supervision of the E-911 Telecommunicator/Shift Leader.
- Receives routine and emergency telephone calls and personal requests for assistance concerning crimes, public utilities, or general information concerning addresses and nature of problems.
- Operates Division of Criminal Information (DCI) terminal to send and receive messages regarding criminal histories, vehicle identification, missing persons, license plate records and driver histories and related work; enters and removes data from the database.
- Maintains an in-house computer database and communications logs and reports.
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