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mountain view


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Montana State Job BankLincoln, MT
  • JOB SUMMARYThe position is responsible for the loading, driving, unloading, and delivery of Mountain View Co-op (MVC) energy products including Gasoline/Diesel Fuel and Propane).
  • The Driver must maintain a positive and cooperative attitude that promotes teamwork, integrity, honesty, and helpfulness.
  • The Driver must embrace and exhibit MVC?
  • s philosophy and culture of customer service.
  • REPORTING RELATIONSHIPReports to the Energy Location Manager.
  • ESSENTIAL DUTIES & RESPONSIBILITIESEstablish and maintain a positive customer service experience.
  • Establish and maintain a positive experience for MVC customers, clients, and vendors, through professional interpersonal interactions.
  • Report for duty in a fit condition, complying with the location dress code and acceptable personal hygiene.
  • Handle any customer complaints in a prompt and professional manner.
  • Provide feedback to Managers.
  • Maintain established methods of communications as prescribed by management.
  • Drive various MVC equipment including commercial vehicles.
  • Inform all customers of any safe product handling procedures.
  • Perform basic vehicle maintenance.
  • Notify manager when equipment malfunctions.
  • Conduct pre/post operation vehicle inspections for defects and safe operating conditions.
  • Submit daily written report on the condition of vehicle at the end of each trip.
  • Check shipping papers to determine the account/type/reason of the load and certify for accuracy.
  • Drive to and from locations.
  • Utilize proper operation and maintenance of equipment.
  • Assist in any facility and equipment maintenance when applicable.
  • Operate GPS system and read maps.
  • Comply with MVC policies/procedures and DOT regulations.
  • Practice and encourage workplace safety and hold self and others accountable to uphold workplace safety standards.
  • Comply with Sales and Delivery protocols.
  • Maintain established delivery routes and make recommendations for efficiency.
  • Report all accidents and incidents including but not limited to those involving driver, equipment, and property damage.
  • Promptly report any delays, events, or irregularities.
  • Avoid damage to customer buildings and property, using extreme caution when driving onto any property.
  • Participate in cross-training in order to deliver both refined fuels and propane.
  • Work with other MVC divisions including Agronomy, Grain, and Retail.
  • Other duties as assigned.
  • ESSENTIAL SKILLS & ABILITIESKnowledge and understanding of:Customer servicePhone etiquetteBasic mathMVC products and purposesEquipment operation and maintenanceBulk Fuel Truck operationPropane Bobtail operationDOT RegulationsSafety rules, procedures, and practicesAbility to:Establish effective working relationships with management, co-workers, and the general public.
  • Embrace and exhibit the customer service culture of MVC.Maintain an excellent driving record.
  • Report to work on-time and as scheduled.
  • Communicate effectively with others in both technical and non-technical terms.
  • Operate a personal computer utilizing word processing, spreadsheet, and database applications appropriate to the assigned duties.
  • Follow verbal and written instructions.
  • Operate a smart phone.
  • Drive within the State of Montana in all weather conditions.
  • Work the hours required of the position to include evenings, weekends and on-call situations.
  • MINIMUM QUALIFICATIONSEducation/Experience/Training:High School diploma or GEDTwo (2) years Class A driving experiencePreferred Experience:Prior customer service experienceCenex Premium Diesel Training ?
  • RFCETP Certified for the three basic modules:Basic Practices and PrinciplesPropane Bobtail DeliveryPropane Plant OperationsIf not certified, must be willing and able to obtain certification.
  • License/Certification:Valid Class A Commercial Driver?
  • s License issued by the State of MontanaHazmat/Tanker/Air Brakes/Combination vehicle endorsements ESSENTIAL PHYSICAL ABILITIESThe physical demands described herein are representative of those that are required by the employee in order to successfully perform the essential functions of the

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