Bob's Red Mill

Generates reports and metrics to track document control and change management activities, key performance indicators, and compliance levels.. Complies with Bob’s Red Mill food safety policies and procedures including adherence to FDA regulations, Safe Quality Food (SQF) Standards, and Good Manufacturing Practices (GMPs).. Capable of tailoring communication style and content to reflect the audience and provide clear, concise information.. Familiarity with SQF, GMP, and HACCP programs.. Experience with Redzone (workforce engagement) and/or Dynamics 365 (ERP) software.

documentation

Job Title Documentation Control Manager Department Engineering  Location On-Site ShiftMonday - Friday, day shift Wage  $45.09 - $55.11 per hour, depending on experience Our success begins and ends with our people. We embrace diverse perspectives and value unique human experiences. We are proud to be an equal opportunity employer that celebrates the diversity of the communities where we live and do business. Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law. Company Overview At Bob’s Red Mill, we inspire joy with wholesome foods. Since 1978, we have been leading the natural foods industry by providing our customers with good food that makes them feel great. Wholesome means ensuring our food is of the highest quality, empowering and supporting our diverse group of employee owners, respecting our planet, and bettering our communities. We believe that joy is for everyone. We believe taking care of our community starts with giving our employee owners the resources to take care of their physical, mental, financial, and future well-being by offering a leading benefits package. <ul><li>Medical, Dental, and Vision Insurance </li><li>401k, Profit Sharing Program, and Employee Stock Ownership Program (ESOP) </li><li>Paid Holidays & Vacation </li><li>25% Retail Store Discount </li><li>Employee Assistance Program – counseling, legal issue support, financial guidance, and more. </li><li>Tuition Reimbursement </li><li>Childcare Discounts </li><li>And MORE! </li></ul>Purpose To inspire joy with wholesome foods. Values Respect, Teamwork, Accountability, Determination Position Overview The Documentation Control Manager is responsible for overseeing and managing Document Control, Change Management, and auditing efforts to ensure information is accurate, available, and accessible while ensuring change is implemented effectively. This position is a working manager who both leads and contributes to completion of work and improvement of our processes and systems cross-functionally. Essential Job Functions <ul><li>Develops and implements document control processes and procedures to ensure the accurate creation, revision, approval, and distribution of all documents.</li><li>Establishes and maintains a centralized document management system, including electronic document repositories and physical filing systems, to organize and store documents securely.</li><li>Manages document change control procedures, including tracking revisions, maintaining version control, and documenting change histories.</li><li>Partners with leadership to create and implement documentation control policies, systems, and programs.</li><li>Collaborates with cross-functional teams to facilitate the efficient exchange of documents and information throughout the organization.</li><li>Oversees creation, maintenance, and update of work instructions and SOP’s for Operations departments.</li><li>Facilitates training for all departments in documentation creation, systems, and storage best practices.</li><li>Accountable for maintaining, developing, and executing documentation auditing processes.</li><li>Accountable for regular audits and reviews of document control processes to identify areas for improvement and ensure compliance with internal policies and regulatory standards.</li><li>Identifies and addresses training gaps collaboratively with cross-functional department leadership.</li><li>Works cross-functionally with multiple departments such as Production, Quality Assurance, Sanitation, Maintenance, Warehouse, and others to ensure our systems support operational processes and needs.</li><li>Leads projects that create efficiencies in documentation processes and improve our systems.</li><li>Serves as the primary point of contact for document-related inquiries, requests, and issues, resolving them in a timely and efficient manner.</li><li>Makes recommendations for continuous improvement and drives internal knowledge growth related to industry regulations, standards, and best practices related to document control.</li><li>Leads cross-functional Change Management meetings to ensure cross-functional alignment and that any risks are understood, mitigated, agreed to, and communicated prior to implementing change in Operations.</li><li>Generates reports and metrics to track document control and change management activities, key performance indicators, and compliance levels.</li><li>Complies with all company policies and procedures and operates all equipment in a safe and food-safe manner.</li><li>Complies with Bob’s Red Mill food safety policies and procedures including adherence to FDA regulations, Safe Quality Food (SQF) Standards, and Good Manufacturing Practices (GMPs).</li><li>Responsible for reporting food safety and quality concerns to Supervisors and/or Department Manager.</li><li>Performs other duties and tasks as assigned. </li></ul>Knowledge, Skills, and Abilities <ul><li>Possesses advanced communication skills, both verbal and written.</li><li>Capable of tailoring communication style and content to reflect the audience and provide clear, concise information.</li><li>Ability to make presentations to executive management, department managers, supervisors, and staff.</li><li>Ability to work effectively with a team using direct communication, respect, creativity, and emotional intelligence.</li><li>Ability to collect and document requirements for projects.</li><li>Excellent organizational & time management skills with the ability to manage multiple priorities and meet deadlines in a fast-paced environment.</li><li>Demonstrated attention to detail and accuracy, with a commitment to maintaining high-quality standards.</li><li>Analytical mindset with the ability to identify issues, implement solutions, and drive process improvements.</li><li>Ability to follow exact procedures and protocols.</li><li>Ability to develop effective training programs accommodating multiple various learning styles.</li><li>Ability to work independently and in collaboration with others while leading a cross-functional team.</li><li>Skilled in using Microsoft 365, including Word, Excel, PowerPoint, Outlook, and SharePoint.</li><li>Ability to complete & lead tasks with minimal supervision & oversight.</li><li>Basic knowledge of and experience implementing Lean & Continuous Improvement processes.</li><li>Proficiency in document management software and systems.</li><li>Ability to read, understand, and communicate information effectively in English with professional proficiency.</li><li>Ability to work in an environment where exposure to potential food allergens is or may be present.</li><li>Demonstrates Respect, Teamwork, Accountability, and Determination. </li></ul>Supervisory Responsibilities <ul><li>This position directly supervises a Document Control team of 2-3 employees.</li><li>The position reports to the Senior Operational Excellence Manager. </li></ul>Education and Experience <ul><li>7 or more years of documentation creation and control systems experience, AND</li><li>5 or more years of leadership experience, AND</li><li>Bachelor’s Degree in a relevant field (e.g., Business Administration, Information Management); OR</li><li>Any combination of education and additional years of experience that provides the necessary skills, knowledge, and ability to perform assigned tasks. </li></ul>Preferred Skills <ul><li>Ability to speak in two or more languages.</li><li>Experience leading document control software selection and implementation.</li><li>Familiarity with SQF, GMP, and HACCP programs.</li><li>Advanced knowledge of and experience implementing Lean & Continuous Improvement processes.</li><li>Strong knowledge of product data management practices and processes.</li><li>Experience with Redzone (workforce engagement) and/or Dynamics 365 (ERP) software. </li></ul>Physical Demands <ul><li>Must be able to sit and/or stand for extended periods of time.</li><li>Must be able to climb stairs.</li><li>Occasional lifting of items weighing up to 25 pounds. </li></ul>Work Environment <ul><li>The work environment is primarily office, production, and warehouse settings.</li><li>Use of personal protective equipment such as bump caps, ear plugs, and hairnets are mandatory; use of non-slip shoes is recommended.</li><li>Employees will be exposed to common food allergens.</li></ul>

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