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Director of IT Service Delivery
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- Physical Location of Position (City) Brookings South Dakota State University (SDSU ) Information Technology Department is offering an exciting career opportunity as a Director of IT Service Delivery.
- In-depth knowledge of IT Service Management (ITSM /ITIL ) strategies, process, policies, project management, and best practices, and demonstrates a strong customer service orientation.
- Expert level knowledge of Windows, MacOS, iOS and Android;
- Experience managing video conferencing services (e.g. Zoom) and cloud productivity suites (e.g. Microsoft Office);
- Demonstrated experience supporting, administering, & distributing application packages for Windows and Mac OS operating systems using Jamf and Microsoft System Security Service Manager (SCCM ) and GPOs;
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