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Director of Customer Care
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- We grade, authenticate, vault and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions.
- Our services span collectible coins, trading cards, Funko Pops!
- Our subsidiaries include PSA, PCGS, WATA, Card Ladder, Goldin, and the Long Beach Expo collectibles trade show.
- In this role, you'll be expected to lead the day-to-day Customer Care efforts, servicing the business needs of our Professional Coin Grading Service (PCGS) and Professional Sports Authenticator (PSA) divisions.
- You'll report to the Chief Operating Officer and work from our Santa Ana, CA office.
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