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Development Data Specialist

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Johns Hopkins UniversityBaltimore, MD
  • Working Title: Development Data Specialist
  • Employee group: Full Time
  • Exempt Status: Non-Exempt
  • Location: 04-MD: School of Medicine Campus
  • Personnel area: School of Medicine
  • The Development Data Specialist is a go-to resource for the Department of Neurology's development team.
  • This position is responsible for assisting the Department of Neurology at the Fund for Johns Hopkins Medicine, with responsibilities for gift processing and fund management.
  • This position will report directly to the Senior Development Coordinator.
  • The Johns Hopkins Department of Neurology processes 5,000-6,500 gifts annually.
  • All charitable gifts and the creation of new accounts (current use and endowment) for the Department of Neurology flow through the Development Office.
  • The number of donors, the fast pace of the office, and the complexity of many gifts require a high level of independent thinking, attention to detail, flexibility, advanced computer skills and excellent interpersonal and written communication.
  • The Department of Neurology at Johns Hopkins is consistently ranked among the best departments in the U.S., and has an impeccable reputation with its donors.
  • This role is a critical part of front line communication with Neurology donors, from answering phones to providing information about giving to the department, to helping callers navigate Johns Hopkins Medicine.
  • It is the main goal of this position to ensure donor intent is always upheld.
  • This position plays a critical role on the Development team, and must be able to maintain the Department's commitment to excellence.
  • The department seeks a mature, professional, diplomatic individual who is committed to customer service, is passionate about paying very careful attention to details, works well independently and as part of a team, and possess excellent computer skills.
  • Primary Duties and Responsibilities
  • Process charitable gifts to the Department of Neurology's 14 divisions, deposit funds to appropriate accounts, and work with divisional finance teams to create new accounts and endowments, as needed.
  • This position requires interaction with faculty, the Johns Hopkins University Treasurer's Office, Development Business Services, the Office of Research and Sponsored Projects, departmental and division administration and appropriate offices within the Fund for Johns Hopkins Medicine.
  • Receive and Sort Gifts
  • Receive gifts via mail, FedEx, Interoffice, emails/online, phone calls, and fax.
  • Understand the specific issues associated with receiving gifts from each source, and how to handle and process these gifts utilizing the appropriate software.
  • Learn and apply approved gift processing procedures; use document management system (Paywire) to process all gifts; upload gifts into Contribution Processing Automation (CPA), which enters them into Development Database (ALADIN).
  • Write timely and personalized acknowledgment letters for the Chairman and gift officers in the Department of Neurology.
  • Research and track donor giving history as needed.
  • Determine appropriate and specific format for thank you letters.
  • Manage the tracking, reporting and notification process for memorial and honorary donations, including serving as liaison with the honoree or the appropriate family member(s).
  • Develop and maintain strong relationships with collaborating offices (i.e. Office of Medical Annual Giving, faculty offices, administration) to resolve gift related issues.
  • Report on gift activity to the Development team weekly; program, maintain and distribute monthly gift reports to faculty members; draft monthly President's Report for review by the Senior Director.
  • Communicate with Neurology finance teams and distribute monthly reports of gifts to their accounts for SAP reconciliation.
  • Serve as the primary point of contact with the Office of Research and Sponsored Projects to ensure the appropriate processing and recording of philanthropic grants.
  • Working closely with gift officers, create proposals in Aladin and link gifts, ensuring donors' records are accurate and complete.
  • Maintain an expert knowledge of Aladin constituent record protocols.
  • Design and produce reports (financial and/or development) as required, utilizing Excel, Word and Aladin.
  • Download data regarding pledge reminders, review for accuracy and draft corresponding documentation.
  • Attain and maintain fluency in third-party fundraising CRMs used by the Department of Neurology.
  • Main Office/Administrative Duties
  • Assist development coordinator with answering phones, photocopying, filing, organization, expense reimbursements, and other basic administrative tasks.
  • High School Diploma/GED required.
  • Three (3) years of related experience required.
  • Additional education may substitute for required experience, to the extent permitted by the JHU equivalency formula.
  • A successful candidate will have: strong interpersonal and organizational skills computer, proficiency both written/editorial and verbal communication skills, the ability to work independently as well as part of a team, the ability to manage and prioritize multiple projects, maintain a high degree of professionalism and confidentiality, and to work in a dynamic, fast paced environment.
  • Knowledge of Johns Hopkins Medicine and/or development operations is highly desirable.
  • For jobs where equivalency is permitted, up to two years of nonrelated college coursework may be applied towards the total minimum education/experience required for the respective job.
  • Johns Hopkins University - Today
  • Get job updates from Johns Hopkins University
  • The Johns Hopkins University (commonly referred to as Johns Hopkins, JHU, or simply Hopkins) is a private research university in Baltimor
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