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Desktop Support Technician (IT Tech Support)
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Full-time
- As a Desktop Support Technician, you will be part of a team of IT professionals who provide in-house technical PC hardware and software support for Reynolds and Reynolds associates.
- You will respond to user calls and support tickets and work to address the user needs both remotely and in person.
- While your primary focus will be on support of end-user workstation devices, you will also be responsible for management of network devices, VoIP, Active Directory account and email administration and support a variety of applications.
- You must be a self-starter and goal-driven team player with solid organizational skills and a keen attention to detail.
- Focus will be on Desktop and Server Operating Systems, Network Administration, and PC, Printer, & Telephony support via hands on training.
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