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Desktop Support Analyst Level 2 in Office Temp to Perm
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Temporary
- Dice is the leading career destination for tech experts at every stage of their careers.
- Our enterprise client has an immediate consulting opportunity for an experienced End User Support Analyst to provide hands on and phone support to corporate end users in multiple locations across North America.
- Provide level 2 support in person for corporate end users as well as answer user service desk phone calls
- Address ServiceNow tickets for incidents and service requests from end users
- Initial triage of ServiceNow tickets and experience establishing severity based on business/user impact
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